Managed Services

CCSi offers a host of managed services for businesses looking to save money by outsourcing specific work that is currently handled by in house IT personnel.

CCSi’s Managed Services Program (MSP) can include some or all of the following services; network security (firewall, virus/malware), software patch management, alarms and notification handling, data backup and recovery for servers, desktops, notebooks, storage systems and applications. Offloading routine network infrastructure management to CCSi Communications allows you to focus on running and growing your business.

CCSi Communications managed services program can be viewed as an extension of your IT department, by providing specific services and allowing your IT staff to work on more critical programs. You decide what you want CCSi to take care of and what your IT staff will handle. You retain full visibility into the process and management of your network and gain better expense predictability than a consultant-type time and billing model.

Managed Services for data networks and on-premise communication systems. One vendor to look after both your data and voice services. No more ‘finger pointing’ between vendors. CCSi can take care of both your data and voice systems by providing comprehensive coverage and ensuring all your critical systems are operating at peak efficiency through automatic notifications. This means that we can often resolve issues before you are even aware that a problem occurred- 24 hours/day, 7 days per week.

Services CCSi offers include:

• Managed on premise voice phone systems
• Help Desk Support
• Remote Access Support
• Network monitoring and reporting
• Software upgrades
• Domain Server and Active Directory
• Routers, Firewall, L3/L2 switches
• Internet broadband
• Wireless point to point transceivers
• UPS monitoring
• LAN & WAN management
• Backup and Restore
• Disaster Recovery with Cloud Backups