The main objective of a phishing scam is to gain your sensitive and personal information by appealing to your emotions through urgency, fear, or greed. The email sender is often disguised as a reputable organization or familiar individual that you think you can trust....

E911 changes are coming to your voice system. Accurate 911 routing and location management have become increasingly important for businesses to stay current as FCC laws adjust from landline phones to VoIP and remote employees...

Most businesses that do not have a reliable disaster recovery plan do not survive a disaster. It might not take a significant event like a blizzard or earthquake to close your doors. Something seemingly small like spilled coffee in the server room, a cyberattack, or...

Telecommunications and technology are changing fast. Traditional analog lines and on-premise systems have limited features and require costly maintenance that continues to hold companies back as technology improves. Switching to VoIP is filled with built-in savings...

We've updated CCSi VoIP to help put an end to robocalls. In compliance with the FCC requirements, CCSi has implemented STIR/SHAKEN for all CCSi VoIP customers to deliver the best experience possible. The FCC mandate states that voice providers are...